When to Call a Senior Care Advisor. This guide walks Greater Boston families through what to expect, what to watch for, and what to do next — clearly and without jargon.
If you'd rather just talk it through, our free advisors are available at (617) 555-0100.
Key takeaways
- The right answer depends on care level, budget, family availability, and timeline.
- Talk to a free advisor before touring — saves 30+ hours and prevents over-spending on the wrong setting.
- Massachusetts-specific rules apply: the Executive Office of Elder Affairs (EOEA) certifies Assisted Living Residences under M.G.L. Chapter 19D and 651 CMR 12.00 (Level I standard care or Level II/SCU memory care), and the Department of Public Health (DPH) licenses nursing homes under M.G.L. Chapter 111, Section 71; MassHealth long-term care runs through the Frail Elder Waiver and Senior Care Options (SCO); memory care is delivered as a disclosed Special Care Unit within a certified ALR rather than a separate state license.
- Most placements happen faster than families expect — typical 7–14 days end-to-end.
What to do next
- Read this guide carefully — bookmark it for later
- Call (617) 555-0100 for a 15-minute no-obligation conversation
- If you're not ready to call, fill out the form on this page